Knowledge Management Practices and Organisational Innovativeness Among Small and Medium-Sized Enterprises in Yenagoa, Bayelsa State

Publication Details

Publication Date

10/11/2026

Volume / Issue

Vol 1, Issue 6 (2026)

Article No.

007

Journal

British Journal of Contemporary Research

DOI

https://doi.org/10.67693/BJCR-QJJ6PDM9

Received

04 Oct 2026

Views

20

Downloads

13

Abstract

The study examined the relationship between organizational innovativeness and knowledge management practices in small and medium-sized businesses (SMEs) in Yenagoa, Bayelsa State. It specifically looked at the relationship between technological innovativeness and knowledge acquisition, retention, and sharing. The study used a cross-sectional survey research design. As of August 2025, the Bayelsa State Ministry of Commerce, Trade, and Investment had registered 793 SMEs, which made up the study population. Using the basic random selection technique, 258 respondents were chosen based on the Krejcie and Morgan sample size determination table. A standardized questionnaire with a five-point Likert scale was used to collect the data. Cronbach's alpha was used to determine the instrument's reliability; a coefficient of 0.70 or above was deemed sufficient. The instrument underwent expert validation to guarantee content validity. The data was analyzed using Pearson Product Moment Correlation Coefficient with the aid of SPSS version 25. The results demonstrated that among SMEs in Yenagoa, technological innovativeness was significantly positively correlated with knowledge acquisition, retention, and sharing. The study came to the conclusion that by making it easier for SMEs to embrace and use new technologies, good knowledge management techniques enhance their capacity for innovation. In order to boost technological innovation and improve organizational performance, it was advised that SME managers create structured knowledge management systems by encouraging ongoing staff training, involvement in industry conferences and workshops, efficient customer feedback mechanisms, competitor intelligence initiatives, and strategic alliances with academic and research institutions.

License

This article is published under the Creative Commons Attribution 4.0 International License . Free to read, share, and adapt with attribution.